On-Call Technical Support
On-call technical support is available for direct access to FarmBot Technicians via phone or text and this includes an additional 8 hours of technical support via telephone or text. On-call technical support gives direct access to FarmBot Technicians with a 1 hour or less turn-around time for a technical support response.
On-call technical support will be available from 8AM to 8PM Pacific Standard Time (Los Angeles time).
On-call technical support hours must be consumed within 6 months (180 days) from the date of purchase. Unused technical support hours will expire 6 months after the date of purchase.